Project Business Analyst
Department: Research and Business Development
Location: FINCA Head Office, Dar es Salaam
Validity period: 04/09/2024 – 11/09/2024
At FINCA Microfinance Bank (T) Ltd., the Project Business Analyst is essential to the successful completion of projects and business activities. Coordinating business operations projects, improving customer happiness, and developing a long-term clientele are the duties of this role.
Responsibilities:
- Collaborate with stakeholders to define project scope, objectives, deliverables, and success criteria.
- Develop comprehensive project plans, including timelines, milestones, and resource allocation, to ensure timely project completion.
- Continuously monitor project progress, address potential delays, and ensure milestones are met.
- Implement measures to ensure project deliverables meet standards and satisfy stakeholders.
- Properly maintain all project-related documentation according to the bank’s standards.
- Ensure projects adhere to internal policies, regulatory requirements, and legal obligations.
- Document insights and recommendations from each project to improve future practices.
- Apply and maintain best practices in project management, optimizing processes for efficiency and scalability.
- Ensure well-documented project entry, execution, and closure, focusing on business cases and performance metrics.
- Oversee project schedules, resources, budgets, and task sequencing, ensuring quality control and effective communication with stakeholders.
- Monitor and analyse competitor activities to identify market differentiation opportunities.
- Assist in identifying trends, opportunities, and challenges, providing insights for targeted marketing campaigns.
- Gather and analyse customer feedback to develop products and services that meet their needs.
- Identify and prioritize growth opportunities, including partnerships and new market segments.
- Ensure marketing strategies align with product offerings for optimal market penetration.
- Work closely with the Marketing Manager and product development team to design and launch financial products.
- Continuously assess and enhance existing financial products to maintain competitiveness.
- Prepare detailed reports on business development activities, market conditions, and performance metrics.
- Maintain accurate records of business development activities, including customer interactions and strategic plans.
- Perform other tasks as assigned by the supervisor.
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Qualifications:
- Undergraduate degree in Business Management, Banking, Accounting, Commerce, Technology, or a relevant field.
- Background in Information Technology is an added advantage.
- Business Analysis Certification is a plus.
- At least two years of experience in the financial sector.
- Proficient in English, both spoken and written.
Skills needed:
- Advanced proficiency in Microsoft Office Suite.
- Intermediate proficiency in Microsoft OneNote.
- Experience with any Core Banking System.
- Comfortable with keyboard typing.
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